Privacy Policy

This web site www.solarmonster.com.au is owned and operated by Electricity and Internet Monster Pte Ltd. and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (www.solarmonster.com.au), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to the website.

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Disclaimer
* Solar Monster makes an estimate based on your usage and geographical area for system size. This is only a guide; seek independent advice from each solar company. Up to 4 contact details of solar companies that service your area will be provided; they will contact and quote you directly. Its 100% free for consumers to use, a fee is charged to the solar installers.

Personal Information
1. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiriesonto third parties. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information
2. By accepting the terms and conditions & privacy policy, when you select to request information from Electricity and Internet Monster Pte Ltd. as stated below you agree to the following use of your information. I understand that Electricity and Internet Monster Pte Ltd. recommends Solar Companies from information and requirements provided by yourself. If you provide contact details you agree that we are able to forward your contact details onto third parties, such as solar companies. You may also be contacted directly by Electricity and Internet Monster Pte Ltd. or affiliated companies. For further information read our Privacy Policy

You also agree by selecting these terms and conditions and our privacy policy that visitors who submit information to our site can be used for other purposes for which it is submitted or for other secondary purposes that are related to Electricity and Internet Monster Pte Ltd. companies or affiliates.

Users understand that Electricity and Internet Monster Pte Ltd. recommends Solar Companies from information and requirements provided by your self. If you provide contact details you agree that we are able to forward your contact details onto third parties, such as solar companies. Who will use your personal information to contact your directly. You may also be contacted directly by Electricity and Internet Monster Pte Ltd. or affiliated companies.

Do not call register – Consent
3. For the purposes of the Do Not Call Register Act 2006 (if it applies) – by submitting your contact details of your telephone number. Your consent expressed or deemed consent to be contacted.

4. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping , back-up purposes and future marketing promotions from a range of products from Electricity and Internet Monster Pte Ltd. or our affilitates.

Disclosure
5. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

6. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

Security
7. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

8. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

9. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information from Users
10. IP Addresses Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

11. Cookies and Applets We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

Access to Information
12. We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

13. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites
14. We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions
15. If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

16. To be removed from any marking or request for your personal information to be deleted from Electricity and Internet Monster Pte Ltd. or affiliated companies please email optout@monstergroup.com.au

17. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s web site; http://www.privacy.gov.au/.

This Privacy Policy has been specifically drafted for and provided to Electricity and Internet Monster Pte Ltd. by LawLive Pty Ltd (www.lawlive.com.au).